Directory of Resources

Chicago’s business and civic communities are closely interwoven, making interaction among them seamless. The city’s public and private organizations work together toward the common goal of forward progression, whether for a small business or a multinational corporation.

Starting a Business in Chicago

The City of Chicago is continuously streamlining business regulations and processes. The City is committed to e-government, providing forms and applications online, as well as introducing new technologies to make government work faster and smarter.

World Business Chicago's staff is available to answer questions and point you in the right direction to help your business get up and running as quickly as possible. 

We’ve gathered links to the most important topics below. For more information on starting your business in Chicago, please visit the City of Chicago’s official website and the Department of Business Affairs & Consumer Protection (profiled below).

City Services

The Department of Business Affairs & Consumer Protection
The City of Chicago is becoming a more business-friendly city. The Department of Business Affairs & Consumer Protection (BACP), which opened its doors in January 2006, is dedicated to empowering businesses to grow and succeed. BACP provides businesses a gateway by acting as the primary point of contact for all city services. BACP's one-stop shop has business consultants available to help guide existing and potential business owners through the process.

General Resources 

Inspections & Regulations 

Licenses & Taxes 


Dialing 3-1-1 connects you to the City of Chicago’s state-of-the-art call center. Callers can request city services—from the towing of abandoned cars to street repairs to installation of needed street signs. 3-1-1 can also assist you with non-emergency police matters and help you access information about the multitude of events and programs occurring throughout Chicago all year long. You can reach the call center directly by dialing 3-1-1 or 312-744-CITY when calling from outside the City of Chicago. City service requests can also be made online.

Other Resources